Emergency Resources for Renters Facing Hardship

Life happens. Job loss, illness, family emergencies, or unexpected expenses can make it difficult to keep up with rent or daily needs. If you’re experiencing financial hardship, help may be available — and acting early can make a real difference.

Below is a list of trusted emergency resources for renters, with a focus on Los Angeles County and California residents.

🚨 If You Are Facing Immediate Danger

If you are experiencing a medical emergency, domestic violence, or are in immediate danger, call 911 right away.

🏠 RENT & HOUSING ASSISTANCE

Los Angeles County Department of Consumer & Business Affairs (DCBA)

DCBA offers tenant counseling, legal referrals, and information about emergency rental assistance programs.

• Free tenant counseling

• Eviction prevention guidance

• Referrals to housing assistance programs

👉 Helpful if you’re behind on rent or facing eviction notices.

Local Nonprofit Housing Assistance

Many nonprofit organizations offer one-time rental assistance, mediation, or emergency grants depending on funding availability. These programs often prioritize families, seniors, and households with children.

Tip: Availability changes frequently — apply early and apply to more than one program if possible.

⚖️ LEGAL HELP FOR TENANTS

Legal Aid Organizations

Free or low-cost legal help may be available for tenants dealing with:

• Eviction proceedings

• Habitability issues

• Unlawful rent increases

• Lease disputes

Legal aid organizations can help you understand your rights and next steps, often at no cost.

🍽️ FOOD & BASIC NEEDS SUPPORT

CalFresh (Food Assistance)

CalFresh helps eligible households buy groceries through a monthly benefits card.

• Available to working individuals and families

• Fast-track approval may be available in emergencies

Local Food Banks & Community Pantries

If money is tight, food banks can help reduce monthly expenses so rent and utilities can be prioritized.

Many community food pantries do not require proof of income.

💡 UTILITY & BILL ASSISTANCE

Utility Assistance Programs

If you’re struggling to pay for electricity, gas, or water, assistance programs may be available to:

• Prevent shutoffs

• Provide payment plans

• Offer temporary credits or grants

Contact your utility provider directly to ask about hardship programs.

🧠 MENTAL HEALTH & EMOTIONAL SUPPORT

Financial stress can take a serious emotional toll. Support is available.

988 Suicide & Crisis Lifeline

If you’re feeling overwhelmed, anxious, or in crisis, help is available 24/7.

• Call or text 988

• Free, confidential support

Reaching out is a sign of strength.

🤝 TALK TO MANAGEMENT EARLY

If you are a resident with Bartolo Management and are experiencing hardship:

• Communicate as early as possible

• Do not ignore notices or rent reminders

• Ask questions and seek clarity

Early communication often opens more options than waiting until a situation escalates.

📌 IMPORTANT REMINDERS

• Assistance programs have limited funding and may have eligibility requirements.

• Applying early increases your chances of receiving help.

• Keep copies of documents, notices, and applications.

• Avoid scams — never pay a fee to apply for assistance.

🌱 YOU’RE NOT ALONE

Many renters experience hardship at some point. Seeking help is responsible, not embarrassing. Resources exist to help stabilize your situation and move forward.

If you have questions or need help understanding next steps, contact our office during business hours.

1️⃣ Act Early and Don’t Ignore Notices

Ignoring rent notices or communication can limit your options. In California, certain legal timelines begin once formal notices are served. Addressing the issue early gives you more time to seek assistance or understand your options.

👉 Open and read all notices carefully.

2️⃣ Review Your Lease Agreement

Your lease outlines:

• Rent amount and due date

• Late fees permitted under California law

• Lease terms and tenant responsibilities

Understanding your lease helps prevent misunderstandings and ensures you know what applies to your situation.

3️⃣ Communicate With Management as Soon as Possible

Early communication is important. While landlords are not required to offer payment plans, timely communication may help clarify expectations and available options.

Do not wait until rent is significantly past due before reaching out.

4️⃣ Know How Rent Notices Work in California

Under California law:

• A landlord generally must serve a written notice before taking legal action for nonpayment of rent.

• The type of notice and timeline can vary based on the situation.

• Tenants have the right to receive proper notice and due process.

If you receive a legal notice, you may want to consult a tenant counseling organization or legal aid provider to understand your rights.

5️⃣ Seek Rental Assistance Immediately

California and Los Angeles County periodically offer rental assistance or eviction prevention programs through government agencies and nonprofit organizations.

Important reminders:

• Programs often have limited funding

• Eligibility requirements apply

• Applying early increases your chances

• Never pay a fee to apply

Keep copies of all applications and documentation.

6️⃣ Understand Habitability and Repairs

California law requires rental units to meet basic habitability standards. However, withholding rent without legal guidance can carry serious risk.

If you have habitability concerns:

• Submit maintenance requests in writing

• Allow reasonable time for repairs

• Seek guidance from a tenant counseling agency before taking further action

7️⃣ Get Legal Information — Not Internet Advice

If you’re unsure about notices, timelines, or your rights:

• Contact a local legal aid organization

• Speak with a tenant counseling agency

• Avoid relying on social media or unofficial advice

Each situation is different, and incorrect information can lead to serious consequences.

8️⃣ Take Care of Your Well-Being

Financial hardship can affect mental health. Support is available.

If you feel overwhelmed or in crisis:

• Call or text 988 for confidential mental health support

• Reach out to trusted friends, family, or community resources

📌 For Bartolo Management Residents

If you are a resident with Bartolo Management and experiencing hardship:

• Communicate early

• Stay informed about your lease and notices

• Seek assistance promptly

Early action can help prevent misunderstandings and allow issues to be addressed responsibly.

🌱 Final Note

Many renters face hardship at some point. Understanding your rights, acting early, and seeking reliable support can help protect your housing and move you toward stability.

For questions regarding your account, please contact our office during business hours.

💡 Financial Assistance Options for Renters

If you’re struggling to pay rent, here are programs that may be able to help you:

🏠 Federal Programs

• Section 8 Housing Choice Vouchers (HCV): Helps cover rent in private apartments. You pay around 30% of your income, the voucher pays the rest.

• Public Housing & Subsidized Housing: Lower rent in government or privately owned properties with subsidies.

• Emergency Rental Assistance (ERA): Covers back rent, future rent, utilities, and energy costs.

• Emergency Housing Vouchers (EHVs): For families facing homelessness or crisis housing needs (limited availability).

💡 Utility & Bill Help

• LIHEAP (Low Income Home Energy Assistance Program): Helps with heating, cooling, and utility bills.

• Other Local Aid: Many nonprofits and city programs also offer help with water, power, or internet bills.

📞 Where to Start

• Find Your Local Housing Authority: Apply for Section 8 or public housing.

• Check Local Emergency Assistance: Use nlihc.org/rental-assistance to search active programs.

• Call 211: Get connected to rental and utility aid near you.

• HUD Housing Counseling: Free or low-cost advice from approved housing counselors.

✅ Tip: Apply early — many programs have long waitlists or limited funds.

At Bartolo Management, the safety of our residents is always our top priority. Recently, we were reminded of an important but often overlooked household hazard: window screens are not designed to hold weight or prevent falls.

While screens may appear to provide protection, their true purpose is much more limited. Screens are meant to keep insects and debris out—not to keep children, pets, or adults safely inside. Even a small amount of pressure against a screen can cause it to dislodge, creating a serious risk of injury.

Why Window Screens Are Unsafe as Barriers

Not Built for Strength: Screens are made of lightweight mesh material that can tear or pop out of the frame with minimal force.

False Sense of Security: Families often believe that a closed window with a screen is safe, when in reality, it is not.

High Risk for Children: Children may lean, press, or play near windows, unaware of the danger. A fall from even a single-story window can cause serious injury.

Steps Families Can Take to Prevent Accidents

Supervise Children Near Windows: Always watch young children when windows are open.

Install Child-Safety Window Guards: These devices are designed to withstand pressure and keep children from falling.

Limit Window Openings: Consider window stops that prevent windows from opening more than a few inches.

Place Furniture Away from Windows: Keep beds, chairs, and other climbable furniture away from windows to discourage children from leaning near screens.

A Shared Responsibility

As landlords and property managers, we ensure windows and screens are in proper working condition. However, it is important for families to understand their limitations and take additional steps to keep children safe.

By working together, we can prevent accidents and protect the well-being of everyone in our community.

Final Thoughts

Window screens may look like a safety feature, but they are not designed to hold weight or prevent falls. Please remember: a window screen is a barrier against bugs, not against accidents.

At Bartolo Management, we encourage all residents to take proactive safety measures in their homes. If you would like recommendations for child-safety window devices or have questions about window safety, please contact our office—we’re here to help.

Renting with Bartolo Management offers several benefits that enhance the tenant experience, making it more convenient, rewarding, and secure. Here are some key advantages:

✅ Financial & Credit Benefits

• Gravy Rent Rewards – Earn points and cash-back on rent to save for a future home.

• CredHub Credit Reporting – Build a positive credit history by having your rent payments reported to major credit bureaus.

• Flexible Payment Options – Multiple ways to pay rent, including online payments through the tenant portal.

🏡 Convenient & Modern Amenities

• Well-Maintained Properties – Professionally managed homes with modern upgrades.

• Online Tenant Portal – Easily submit maintenance requests, view lease documents, and pay rent online.

• Responsive Management – Quick and efficient service for maintenance and tenant concerns.

🔒 Added Security & Protection

• Mandatory Renters Insurance – Coverage of $300,000 liability and $30,000 for personal belongings for peace of mind.

• Allstate Identity Protection – Protection against identity theft, credit monitoring, and fraud prevention.

📦 Hassle-Free Moving & Services

• Citizen Home Solutions – Assistance in setting up utilities, internet, and home security services at the best rates.

• Community Engagement – Opportunities for long-term tenants to benefit from loyalty programs and incentives.

📍 Prime Locations

• Close to Shopping & Schools – Properties located near essential amenities, grocery stores, and schools.

• Easy Access to Freeways & Public Transit – Convenient transportation options for daily commuting.

💡 Transparent & Tenant-Focused Approach

• Month-to-Month Lease Options – Flexible lease terms available.

• Professional & Reliable Service – Over 35 years of experience in property management.

Renting with Bartolo Management ensures a rewarding, secure, and convenient living experience. If you have any questions or want to learn more, feel free to reach out! 😊

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Purchasing a house is often seen as a significant milestone in one's life, transitioning from renting to homeownership requires careful planning and understanding of the process. For tenants looking to make this leap, here's a comprehensive guide to help navigate the journey to owning your own home.

Assess Your Financial Readiness

Before diving into the homebuying process, it's crucial to evaluate your financial situation:

1. Evaluate Your Savings: Determine how much you can allocate towards a down payment. Traditionally, a higher down payment (typically 20% of the home's purchase price) can lead to better mortgage terms.

2. Check Your Credit Score: A good credit score (typically 620 or higher) is essential for securing favorable mortgage rates. Obtain a copy of your credit report and address any discrepancies or areas that need improvement.

3. Calculate Affordability: Use online calculators to estimate how much house you can afford based on your income, debts, and other financial obligations.

Understanding Mortgage Options

Once you're financially prepared, explore different mortgage options available to you:

1. Fixed-Rate vs. Adjustable-Rate Mortgages: Understand the differences between these two common mortgage types. Fixed-rate mortgages offer stable monthly payments, while adjustable-rate mortgages (ARMs) may have lower initial rates that can adjust over time.

2. Government-Backed Loans: Investigate programs like FHA loans (backed by the Federal Housing Administration) or VA loans (for eligible veterans and active-duty military members), which often have lower down payment requirements.

3. Pre-Approval Process: Getting pre-approved for a mortgage involves submitting an application and providing documentation of your financial status to a lender. This step strengthens your position as a buyer when making an offer on a home.

Finding the Right Property

Now that you understand your financial readiness and mortgage options, it's time to start searching for your dream home:

1. Real Estate Listings Online: Utilize reputable real estate websites to browse listings in your desired location. Websites like Zillow, Realtor.com, and Redfin offer comprehensive listings with filters for price range, location, and property type.

2. Work with a Real Estate Agent: Consider hiring a buyer's agent who specializes in the local market. An agent can provide valuable insights, negotiate on your behalf, and guide you through the entire homebuying process.

3. Attend Open Houses and Tours: Once you've identified potential properties, attend open houses or schedule private tours to get a firsthand look at the homes. Pay attention to the neighborhood, amenities, and overall condition of the property.

Making an Offer and Closing the Deal

When you've found the right home, it's time to make an offer and finalize the purchase:

1. Negotiate Terms: Work with your real estate agent to craft a competitive offer based on market analysis and property condition. Be prepared for negotiations with the seller regarding price, contingencies, and closing timelines.

2. Home Inspection and Appraisal: Schedule a home inspection to uncover any potential issues with the property. Additionally, a lender will require an appraisal to assess the home's value relative to your mortgage loan amount.

3. Closing Process: Once your offer is accepted and contingencies are met, you'll proceed to closing. This involves signing legal documents, paying closing costs, and completing the transfer of ownership.

Conclusion

Purchasing a house as a tenant involves careful planning, financial preparation, and understanding of the homebuying process. By evaluating your finances, exploring mortgage options, and leveraging online real estate resources, you can navigate the journey to homeownership with confidence. With the guidance of a real estate professional and thorough research, you'll be well on your way to achieving your goal of owning a home.

For more information and personalized guidance, consult with a trusted real estate agent and mortgage lender who can assist you in making informed decisions throughout your homebuying journey.

Avoiding rental scams requires vigilance and awareness. Here are some tips to help you steer clear of fraudulent rental listings and scams when looking for an apartment:

1. Research the Landlord or Property Manager

• Verify their identity: Search for the landlord or property manager's name and contact information online. Legitimate landlords usually have a digital presence or can be verified through local real estate agencies.

• Check reviews: Look for reviews or testimonials from previous tenants about the landlord or property management company.

2. Be Wary of Unusually Low Rent

• Compare prices: If the rent seems too good to be true compared to similar properties in the area, it might be a scam. Scammers often lure victims with attractive prices.

3. Visit the Property in Person

• Never skip a visit: Always visit the property in person before signing any agreements or making any payments. Virtual tours or photos can be misleading.

• Meet the landlord: Ensure you meet the landlord or property manager in person at the property.

4. Avoid Upfront Payments

• No large deposits: Be cautious if the landlord asks for a large deposit or full rent payment upfront before you’ve even seen the property or signed a lease.

• Secure payment methods: Use secure payment methods, such as checks or bank transfers, that can be traced. Avoid using wire transfers or paying in cash.

5. Check the Lease Agreement

• Review carefully: Thoroughly read the lease agreement and ensure all terms are clear and acceptable. Scammers often provide vague or non-existent lease documents.

• Legal review: Consider having a lawyer or a trusted real estate professional review the lease agreement.

6. Confirm Property Ownership

• Public records: Check local property records to confirm that the person renting the property is the actual owner.

• Ask for identification: Request identification and proof of ownership from the landlord.

7. Use Reputable Websites

• Trusted platforms: Use reputable rental websites and platforms that offer verified listings and have security measures in place.

• Avoid Craigslist: Be extra cautious when using platforms like Craigslist, which are known for having a higher number of scams.

8. Look for Red Flags

• Urgency and pressure: Be wary if the landlord pressures you to make a quick decision or payment.

• No screening process: Legitimate landlords usually require a background check or application process. If this is skipped, it could be a scam.

9. Contact Previous Tenants

• References: If possible, contact previous tenants to verify their experience with the landlord and property.

10. Trust Your Instincts

• Gut feeling: If something feels off or too good to be true, it probably is. Trust your instincts and walk away if you have any doubts.

Sources:

• Federal Trade Commission (FTC) on Rental Scams

• Zillow Rental Scams

• Apartment List Guide on Avoiding Rental Scams

By following these guidelines, you can significantly reduce the risk of falling victim to rental scams. Stay vigilant and informed to protect yourself during your apartment search.

Should You Buy a House or an Apartment Building?

A Guide for Tenants Considering the Next Step

For many tenants in California, the dream of homeownership is strong. Owning property — whether it’s a single-family home or an apartment building — can be life-changing. But with every opportunity comes important considerations. Here’s a balanced look at the benefits and drawbacks of each option, so you can make an informed decision when the time is right.

🏡 Buying a Single-Family House

Benefits

• Stability & Control – You have your own space, free from landlord restrictions. You can paint, remodel, and personalize as you wish.

• Equity Growth – Monthly payments build your equity rather than going toward rent.

• Potential Tax Benefits – Mortgage interest and property taxes may be deductible.

• Lifestyle Choice – Houses often come with a yard, parking, and privacy, which can be ideal for families.

Drawbacks

• Upfront Costs – Down payments, closing costs, and moving expenses can be significant.

• Maintenance Responsibility – Unlike renting, you’re responsible for all repairs, upkeep, and property taxes.

• Market Risk – If housing values dip, your property may lose value in the short term.

• Less Income Potential – Unless you rent out part of the home (such as an ADU), your house won’t typically generate income.

🏢 Buying an Apartment Building (Multi-Family Investment)

Benefits

• Rental Income – Tenants’ rent payments can help cover your mortgage and generate extra income.

• Wealth Building – Properties with multiple units often appreciate in value, creating long-term wealth.

• Tax Advantages – Depreciation, repairs, and management expenses may provide tax relief.

• Community Impact – As an owner, you provide housing opportunities and can build lasting relationships with tenants.

Drawbacks

• Higher Investment Cost – Apartment buildings usually require larger down payments and financing.

• Active Management – Dealing with multiple tenants, repairs, and city regulations can be demanding. Many owners hire property management companies.

• Vacancy Risk – Empty units mean lost income, and local rent-control ordinances may affect profitability.

• Complex Financing – Loans for multi-family properties can be harder to obtain and often come with stricter requirements.

⚖️ Which One Is Right for You?

The decision depends on your financial readiness, lifestyle goals, and willingness to manage responsibilities.

• If you want personal stability and independence, a single-family home may be the right first step.

• If you’re interested in generating income and building wealth through investment, a small apartment building could be a smart path — especially if you don’t mind taking on the role of landlord.

💡 Final Thoughts

Homeownership is a big commitment, but it can also be a powerful way to build security and wealth. Whether you choose a house or an apartment building, the key is to do your research, understand your budget, and seek professional advice before making the leap.

At Bartolo Management, we’ve seen both paths transform the lives of tenants who became owners. If you’re exploring this journey, we’re here to provide resources, guidance, and a community that supports your goals.